On Saying 'Please' (Notes)
Page 1
Page 1
The young lift-man throws the
passenger out of the lift because he doesn’t say ‘please’ and so he is fined
for it is an offence in the eyes of the law. On the contrary discourtesy is not
a legal offence. If a burglar assaults you, you can retaliate with violence and
the law permits it. But if someone behaves with bad manners , it is not legally
punishable offence. The writer thinks,
the law is reasonable in such case. Otherwise, the people would have used
violence against any misbehaviour or bad manners.
discourtesy : lack of
courtesy, rudeness (अवमान)
assault and battery: an attack which includes not only threats but also the actual use of violence (प्राणघातक हल्ला करणे)
retaliate : do something bad to someone who has done something bad to you (बदला)
assault and battery: an attack which includes not only threats but also the actual use of violence (प्राणघातक हल्ला करणे)
retaliate : do something bad to someone who has done something bad to you (बदला)
complainant :
one who complains तक्रारदार
assailant : an attacker (हल्लेखोर)
legislate: make a law or laws (कायदे / कायदा बनविणे)
violence : action or feeling that causes damage, unrest etc. (हिंसा)
to box : fight with the fists (closed hands) (ठोसा मारणे)
haughty: having a high opinion of oneself and often a low opinion of others (ठोसा मारणे)
assailant : an attacker (हल्लेखोर)
legislate: make a law or laws (कायदे / कायदा बनविणे)
violence : action or feeling that causes damage, unrest etc. (हिंसा)
to box : fight with the fists (closed hands) (ठोसा मारणे)
haughty: having a high opinion of oneself and often a low opinion of others (ठोसा मारणे)
Page 2
Even if one is uncivil or rude, there
is no penalty. The law does not compel anyone to say ‘please’. It does not
recognises the damage to one’s feeling and therefore no compensation for moral
or intellectual damage. As a matter of fact damage to one’s feelings is more
painful. If the lift-man had received a kick on shin, he would have forgotten it
in a short while but the wound caused to the self-respect last for the whole
day. The writer feels that if the lift-man would not have thrown the passenger
out, he would have enjoyed balance. One person infects the other with bad
manners and the whole world is infected. Bad manners do more to poison in the
general life than any other crime. number of people are victim of others ill
treatment and no law or religious lessons can cover our private matters and
vast area of offences due to bad manners.
boorish: rude, uncultured (उध्दट)laceration: (here) a cut or tear (चिरा / घाव)
redress : compensation (मोबदला)
vanity: pride
brooding over : thinking anxiously or sadly about something
equilibrium: balance (समतोल)
bullied: threatened (दादागिरी)
insolent: very rude
calendar: (here) a calendar of causes arranged for trial in court
henpecked : In the control of wife
black eye
: blow on face
endorse : support
morose: unhappy
Decalogue: The Ten Commandments
verdict : judgement
endorse : support
morose: unhappy
Decalogue: The Ten Commandments
verdict : judgement
Page 3
Though we are not compelled
legally to say ‘please’, our old and sacred practice strongly advises to be
civil and for that we should acknowledge the service with ‘please’ and ‘thank
you’. These little courtesies keep our life in fine tune. Then our conversation
with others will be based on friendly cooperation and easy give and take. So,
instead of commanding with superiority, one should ask things and have it with
willingness and good-feeling. The writer cites an example of a bus conductor
who is rare because many conductors treat passengers rudely and he was
different in that sense. The writer expects some civility in bus conductors to
make things pleasant for travelling public. He experienced the civility in this
bus conductor, when he jumped in the bus and found he had no money in his pocket.
He feared that the conductor would certainly get him down thinking him fool and
dishonest.
dishonest.
enjoins : advises strongly
intercourse: communication, conversation
resentment: anger
ordeal: difficult or painful experience
resentment: anger
ordeal: difficult or painful experience
knave – dishonest person
Page 4
But the good
conductor asked the writer not to worry and handed him tickets with no ill
will. Somehow the writer found a shilling in a corner of his pocket and he paid
for the tickets but the incident made him pleased by the kind gesture of the
conductor. A few days later when the writer’s toe was trampled by the
conductor, it pained him yet he didn’t complain. The writer wondered his
inexhaustible patience and cheerfulness. while raining he offered space for the
passengers on the stairs; he was considerate for the elderly and the youngsters
equally. For a blind passenger, he would assist him to the safe place on the
road. For the writer this conductor with good-temper and kindliness was an
absolute example of courtesy and good manners.

coppers : coins of low value
cheerfully: happily
squared: settled
trampled on : crushed under feet
countenance : face
treading : putting foot on other’s
assured : told confidently
inexhaustible: unlimited
squared: settled
trampled on : crushed under feet
countenance : face
treading : putting foot on other’s
assured : told confidently
inexhaustible: unlimited
solicitous: caring or concerned
indulged : involved
Page 5
What
struck me ……. but a sound investment.
The
conductor behaved politely and with manners to all easily and it specially
appealed the writer. There was no show, no exhibition behind his kind gestures.
If bad manners are infectious so are good manners. It means if we tend to
behave badly with bad people, we are influenced to be good in the company of
good people. As Keats says he gets cheerful in happy weather and it is equally
true for the good people like the cheerful bus conductor who with his civility,
polite nature and friendly treatment not only lightened the spirit of the
passengers but lightened his work. His happiness is not wasteful but good investment. It means he kept his
atmosphere happy always that benefited him to be happy and away from unwanted
tension of work and people around.
“I have missed him ………. good-temper and kindly feeling.”
The writer misses the bus conductor as he has changed his route,
he must me diffusing happiness there which is rare in this drab world. The
Wordsworth can get inspired by the poor leech-gatherer, the writer can
certainly write on the bus conductor. The common people should take lessons
from good-tempered and kind people though they are in modest profession.
“It is a matter of general agreement ……….. the fellow into the mud.”
It is true that in war situation the general civilities are
missing but to make life kindly and tolerable we must get those civilities. We
cannot get those civilities back by ‘law’. Although law and police are
necessary in some societies lower than standards, law provide protection
against physical attack. And violence cannot be the answer against moral
offence. In place of physical assault, if the lift-man had reacted in polite
manner, he not only would have won over the rude passenger but also over
himself. ‘The polite man may lose the material
advantage, but he always has the spiritual victory.’ The writer winds up his
essay citing the example of Lord Chesterfield who humbly wants to share dry
side of the road even to the scoundrel and expects if the lift-man had not
behaved rashly, his revenge would have been much sweeter.
irradiated : (here) spread or produced
uncouth: impolite, unrefined
benediction: a blessing
conciliatory: trying to win friendly feelings
uncouth: impolite, unrefined
benediction: a blessing
conciliatory: trying to win friendly feelings
panegyric: a speech or piece of writing to praise someone highly
lower than the angels: less than perfect
moral affront : moral offence
boor: a rude, insensitive person
commend : tell as piece of advice
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